Frequently asked questions about our CBD products

Frequently asked questions about Kaya's CBD products

What are the effects of these plants?

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The main effect of our plants is that they regulate our stress levels, and train our organism to be more resilient to future stressful episodes. In addition to this effect on the “non specific” stress response (as the scientists call it), each plant has its own way to interact with our body and mind, because each plant is unique and has its own active chemical compounds. When Ashwagandha regulates stress for example, it has been shown to enhance focus and concentration at the same time. Many studies about Eulethero (Siberian Ginseng) found that when it regulates stress it also enhances our physical and mental endurance.

How long does it take to feel the effects?

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Even though plants start regulating your stress system as soon as you consume them, it usually takes 20 days to bring your body to its optimal state and build an efficient protection against stress.

What do they taste like?

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It really depends on the plant, but usually raw plants have a delicate herbal taste. At Kaya, we believe that great taste is comforting and plays an important role in relaxing us, which is why we design our products to have a great taste.

Are there any side effects?

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Pharmacological studies have shown that these plants are perfectly safe and non-toxic (it is even part of their definition). Side-effects can only start occurring at very high doses (which you will not find in our products). However, in case you feel any side effects, stop using them for a while and make sure to let us and/ or your doctor know.

Is it legal?

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Absolutely all the plants we use are approved by the European Food Safety Authority or in the process of being approved (as a novel food).

What if I have health issues?

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In case you have any specific condition, please ask your doctor before using our products, to make sure there are no counter indications.

Are they safe to take every day?

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Absolutely! Plants actually work even better when taken consistently over time.

How should I store my products?

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We recommend keeping them out of the sun and storing them in a cool, dry place.

What testing do you do to ensure your products are safe?

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Each and every one of our ingredients and final products are tested rigorously for quality, purity, and safety from beginning to end. We do our own independent testing with leading third-party lab testing to make sure our products are safe and efficient.

Are your products vegan?

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Yes!

Are your products gluten-free?

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Yes!

Are your products sugar-free?

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Yes again!

Can I take them if I'm pregnant/nursing?

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As a precaution, we advise you not to take our products if you're pregnant or nursing.

Can children take your product?

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Our products were designed for adults, so we advise not giving them to children and anyone under 18.

Can I give Kaya products to my pets?

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Our products were created to be used by people. We therefore don't advise giving them to your pets.

Frequently asked questions about Shipping

How quickly will I receive my order?

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Barring exceptional circumstances, it can take from 1 to 6 business day depending on which country you are in, and which shipping option you choose.

Which countries do you ship to?

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We currently only ship to customers within Europe.

How much do you charge for delivery?

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Shipping costs vary depending on your country and shipping option. Please note that shipping is free for orders over 40£ / 50€.

What should I do if I haven't received my order or if there is any other issue with the products?

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Please check the tracking instructions that should have been sent to you after your order has been processed. If you don’t find your answer this way, please send us an email at hello@kaya.co.uk :)

If you haven't found the answer to your question, feel free to write to us at hello@kaya.co.uk, we'll be glad to help you out :)